Centre Operations & Customer Service Executive (Education / Enrichment)

Join Search Personnel as a Centre Operations & Customer Service Executive in the vibrant education and enrichment sector. This role is perfect for dynamic professionals passionate about delivering exceptional customer service while driving operational excellence. Based in the beautiful islands of Bali, you'll be part of a team dedicated to providing top-notch educational experiences. Whether you're in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll be at the heart of our operations, ensuring smooth and efficient service delivery.

In this role, you'll manage daily operations, coordinate with instructors and staff, and ensure that our centres run seamlessly. Your day-to-day tasks will include handling customer inquiries, managing schedules, and maintaining high standards of service. With a competitive salary of USD 3500 - 4000, this is a rewarding opportunity to grow in a supportive and dynamic environment.

📋 Tanggung Jawab Pekerjaan

• Manage daily centre operations, including scheduling and coordination with instructors and staff.
• Provide exceptional customer service by handling inquiries and resolving issues promptly.
• Ensure all centre activities run smoothly and efficiently.
• Maintain high standards of cleanliness and organization in the centre.
• Assist in the development and implementation of operational procedures and policies.
• Monitor and report on centre performance metrics.
• Collaborate with the team to improve service delivery and customer satisfaction.
• Ensure compliance with all health and safety regulations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or a related field.
• Proven ability to manage multiple tasks and prioritize workloads effectively.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with educational or enrichment centre operations is a plus.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English, both written and spoken.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

Lowongan Terkait